We’re improving financial health by using our data, products and expertise to help people thrive at every stage of their financial journey.

Our sustainable business strategy

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Our approach

We can add the most value to society by improving financial health for all, and we have made this our sustainable business strategic priority. We support this priority by treating all the data we use with care and respect. We aim to inspire and support our people by embracing and developing diverse talent and creating an inclusive working environment that supports high performance. We’re committed to working with integrity, and we strive to do our part to protect the environment and tackle climate change.

Improving financial health for all

Our goal is to help people thrive financially. We help them establish a credit identity and build their credit score, improve their financial literacy and confidence, protect their identity and personal data, and manage their finances and debt. We do this in three key ways:

Core products

Social innovation

Community investment

These contribute to three of the UN’s Sustainable Development Goals:

UN Sustainable Development Goal Icon 1, 8 & 9
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Treating data with respect

We’re entrusted with data on 1.5 billion people and 201 million businesses worldwide. We’ve developed our Global Data Principles to guide how we manage and use data, build products and conduct our business. 

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Inspiring and supporting our people

Our people are central to our purpose. Our aim is to be a market-leading destination for talent, underpinned by a high-performing and inclusive culture where our people feel valued and able to do their best work in support of our purpose and our ambitious plans for growth.

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Working with integrity

Working with integrity is one of our core values. Our Global Code of Conduct, available in several languages, sets out clear guidance to help everyone at Experian make the right decisions.

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Protecting the environment

We’re helping to tackle climate change by reducing our impact on the environment. We aim to be carbon-neutral by 2030 and have set science-based targets. 

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Financial exclusion crisis: how companies can drive change

Del Irani sat down with Abigail Lovell, the Global Sustainability Officer at Experian, to discuss the worldwide crisis of financial exclusion.

Over 1.4 billion people globally lack access to mainstream financial services, with more than 50 million affected in the US alone. Abigail sheds light on the magnitude of this problem and shares how companies can make a meaningful impact.

Discover how Experian is helping people renegotiate their debt in Brazil and hear an inspiring personal story of transformation. Abigail emphasises the importance of financial inclusion becoming a mission rather than just a slogan for companies. If you're passionate about driving change and want practical advice on how to make a difference, this interview is a must-watch. 

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Good corporate governance is key to promoting long term sustainable success for the benefit of all our stakeholders.

Treating data with respect

Data is at the heart of our business. Treating data — and those it belongs to — responsibly is fundamental to our business.

Our approach

Our sustainable business strategy aligns with and supports our purpose and business model, helping us add value for our stakeholders.

Protecting the environment

We’re committed to helping tackle climate change and reducing our impact on the environment.