Our mission

We’re built on our purpose. It’s central to our brand, articulated by our people and mutually reinforced by our culture. It’s the foundation of everything we do — because millions of people worldwide are still excluded from accessing fair and affordable credit as they’re invisible to the financial system. We want to change this. So, it is our mission to improve financial inclusion, because access to credit opens up opportunities for people to transform their lives. 

Our purpose in action

For consumers

We help individuals better understand their financial position, take control of their finances and manage their financial health. 

For businesses

We help businesses to make faster, smarter decisions, lend responsibly, more fairly and quickly while reducing risk and offering a better customer experience. 

For communities

We use data to help the most vulnerable in society access credit, improve financial literacy and confidence, and support economic growth. 

For our people

We create a diverse, equitable and inclusive workplace where everyone can thrive. 

Mother and daughter lying on their backs on a bed laughing together

For consumers

We help individuals better understand their financial position, take control of their finances and manage their financial health. By putting people in control of their financial wellbeing, we’re helping them access, understand and take control of their credit so they can use it to achieve their financial goals. Including helping millions of people save money. We’re helping people protect themselves from identity theft and fraud, negotiate debt and improve their financial knowledge. 

Father and daughter having fun in the kitchen

Improve your credit score

Experian Boost helps millions of consumers to improve their credit score instantly.

Woman sat on the floor at home smiling looking at her phone

Lower your bills and save money, stress free

Experian BillFixer saves consumers money by helping them negotiate a lower rate for their bills. 


average bill saving using Experian BillFixer


people supported directly via email and phone


fraud victims supported


consumer debt renegotiated in Brazil

Asian woman stood in her pottery workshop looking down admiring her creation

For businesses

We help businesses understand their customers and make faster, smarter decisions. We do this by transforming data into information and by deploying advanced technologies, platforms and analytics that enable them to lend responsibly, more fairly and quickly to people and businesses. We help them to minimise the risk of fraud, offer a better customer experience, identify new business opportunities, better understand their markets and reduce costs. 

Male and female colleagues problem solving looking at a computer screen

Powerful technology platforms

We leverage data, artificial intelligence and machine learning to help businesses gain powerful insights and make quick and accurate lending decisions.

Elderly lady been taken care of by female doctor

Opening up healthcare

Experian Health makes healthcare more accessible, seamless and convenient for patients and medical staff. 


clients globally


consumer credit-history records


business credit-history records


credit decisions supported annually

Two young women and a young man kneeling down to plant vegetables in an urban rooftop garden

For communities

Millions of people around the world are excluded from basic financial services. Many of whom are the most vunlerable in society. We help them gain access to credit and improve their financial wellbeing, enabling families to transform their lives, whether in home buying, healthcare, education or entrepreneurship, and supporting economic growth. We focus on improving financial literacy and confidence, helping people manage their financial lives, and preventing fraud and identity theft. 

Female Experian employee sat behind her laptop in the office smiling

Improving women's digital skills

We work with Code First Girls in the UK, Italy, South Africa and Kenya to upskill women in technology through training, mentoring and internships. 

Brazilian business owners within a florest looking at a tablet

Support for small businesses

In Brazil, we worked with nonprofit Sebrae to launch a free online financial education platform to help microentrepreneurs and have connected with more than 16 million people since launch.


people connected through our United for Financial Health programme


unbanked people could benefit from our data and technology


employee volunteer hours


community investment

Experian employee sat in an open plan office looking down at her laptop smiling

For our people

We employ 22,000 of the best and brightest minds. We want to be one of the best companies to work for by creating a diverse, equitable and inclusive workplace where everyone can thrive and bring their best selves to work.

Photo of one of the speakers from Experian Stories

Giving our people a voice

#ExperianStories is a new financial education series told by our people. 

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Offering the first careers stepping stone

Experian’s Early Careers programme helps young graduates gain work experience. 


Glassdoor rating


countries certified Great Place To Work


generations in the workforce


employee engagement

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Our history

Experian has a long and storied history, with roots dating back to 1826.

How we create value for stakeholders

By understanding the needs of our stakeholders, we’re able to effectively engage with them.


Our journey to become a sustainable business has been recognised by external organisations.