Our strategy
We identify and invest in a range of initiatives to expand ways consumers can access the financial system and to develop new products for organisations. With large and growing opportunities, we are confident in our long-term prospects.
Our ambition
In Businesss-to-Business, we aim to be the world’s most comprehensive and trusted provider of risk, identity and data-driven insights. Through unrivalled data assets, advanced analytics, AI-enabled decisioning and cloud-based solutions, we aim to be central to high-value decisions across financial services and adjacent sectors, where we become ingrained through deep partnerships with our clients, helping them to be successful while also driving our growth.
Our ambition
In Consumer Services, we aim to be a leading global platform helping consumers improve their financial lives. By building trusted, permissioned relationships at scale and delivering increasingly data-driven, personalised, AI-enabled experiences, we aim to expand our audiences, provide ever richer experiences for our members and grow our brand recognition as a trusted co-pilot for consumers to manage their finances.
The interplay between Business-to-Business and Consumer Services elements
A key competitive advantage for Experian is the interplay between our B2B and Consumer Services activities. Our mission is to help consumers use their data to control, manage and improve their financial lives, while our position as the trusted custodian of consumers' data helps us to develop even better propositions for our B2B clients.
We believe there is significant potential to maximise synergies across our portfolio, particularly at the intersections of data, platforms and AI, and we undertake focused strategic work to unlock these opportunities.
Superior data
We invest constantly to enhance the breadth, depth, and quality of our data assets wherever we operate.
Industry-leading products
We deliver market-leading solutions that turn data into actionable insights, helping clients grow confidently, manage risk and improve customer outcomes.
World-class technology
We use modern, cloud-enabled technology and advanced engineering practices to deliver flexible, high-performing solutions that evolve with customer needs.
Superior consumer services
We put our customers first and aim to continue growing our reputation as an innovative, trusted company.
Operational excellence at scale
Our comprehensive technology strategy underpins our ability to deliver platforms efficiently at scale.
Best talent. High-performing inclusive culture
We maintain and nurture a high-performance, inclusive culture, which enables us to attract, retain and develop the best talent.
Building on the broadest, most unique dataset
Large-scale data assets underpin our capabilities, and we continuously enhance their breadth, depth, and quality through organic growth, partnerships, minority investments, and acquisitions.
Fully integrated solutions through platforms
We expand integrated platforms that connect our products and capabilities, enabling deeper client engagement and enhanced consumer experiences.
World-class technology organisation
Our multi-year cloud transformation has modernised our technology foundations, enabling faster innovation, greater scalability, and quicker speed to market.