OakbrookOne is a new credit product powered by Experian’s ReFi™ technology, giving previously declined consumers access to fairer, more affordable borrowing
Early results on ReFi™ powered loans show better performance and lower interest rates for customers, helping an average customer save £5,000 on interest repayments [1]
Already delivering real impact, OakbrookOne introduces a simple, affordable way to manage debt and is designed to support financial inclusion
London, UK - 19 June 2025 – Oakbrook and Experian have launched OakbrookOne, a new type of personal loan designed to make borrowing simpler, fairer, and more accessible – particularly for those traditionally underserved by mainstream credit. It helps eligible customers bring their debts together into one manageable payment, with the process handled seamlessly in the background.
Developed using Experian’s ReFi™ technology, the digital journey is quick and straightforward. Currently, over 40% of customers taking out an OakbrookOne loan on the Experian Marketplace have had their debts settled and funds paid out the same day. 2 The product has already soft-launched on the Experian Marketplace and is now being rolled out more widely. The launch marks a significant milestone in a six-month collaboration between the two organisations, focused on using data and technology to drive financial inclusion.
The partnership was born out of a shared commitment to address the UK’s widening credit gap. Since late 2024, Oakbrook and Experian have worked together to pilot ReFi™ technology with real customers. Over the past six months, Experian and Oakbrook have delivered over £5 million in lending through ReFi™. This partnership comes at a time when the FCA has called on lenders to “step up” and fill the void left by market exits. OakbrookOne is a direct answer to that call - a product that works for both lender and borrower, backed by data, and built for impact.
Claire Smith, Head of Marketing at Oakbrook, added: “ReFi™ is helping us approve more applications in a way that’s smarter, safer, and more affordable. We’ve already helped thousands of people save money and reduce their debt burden, and this is just the beginning. OakbrookOne is a gamechanger and together with Experian, we’re setting a new standard for inclusive lending.”
Jake Ranson, ReFi™ Managing Director at Experian, commented: “OakbrookOne is a breakthrough for financial inclusion in the UK. By harnessing the power of our ReFi™ technology, we’re enabling access to credit for people who’ve traditionally been left behind. The results speak for themselves - better-performing loans, lower interest rates, and real savings for consumers.”
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References:
1. Source: Experian marketplace data, 2nd May 2025. A typical customer taking out a ReFi enabled loan on the Experian credit comparison marketplace has saved over £5,000 in interest over the term of a 36-month loan
2. Experian marketplace data from 10.06.25 that reported 1,000 completed Oakbrook loans with 400 (40%) being settled with funds paid out on the same day.
What is debt consolidation?
Debt consolidation is when you move some or all of your existing debt from multiple accounts (such as credit cards and loans) to just one account. To do this you’d pay off – and potentially close – your old accounts with credit from the new one. Your debt won’t disappear, but it will all be in one place. It often involves switching to a lower or no interest balance transfer card or debt consolidation loan for a fixed period, allowing you to potentially save on interest for a period of time, saving you money and allowing you the opportunity to pay off your debt faster as a result of paying less in interest during that period or restructuring your repayments to make your monthly repayments more affordable by repaying over a longer period of time, however, this could cost you more in interest over time, even if the interest rate is lower. You can read more about OakbrookOne or debt consolidation on the Experian website here.
Media contact:
Eliza Odire-Boadi, Consumer PR Manager, Experian UK&I
Tel: 07816192572 / Email: eliza.odire-boadi@experian.com
About Experian
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments.
We invest in talented people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
About Oakbrook
Oakbrook is a consumer lending business on a mission to change lending for the better. Based at Scale Space Nottingham, it is part of the portfolio of businesses supported by the UK’s leading venture builder, Blenheim Chalcot.
Oakbrook’s in-house technology and analytics consumer lending platform, supports a multi-product, multi-brand strategy and digitally enabled customer services.
Oakbrook brings together people with deep expertise in consumer lending, advanced analytics and forward-thinking technologists, with a shared belief that there's a better way to do consumer lending by being more personalised and customer focused.