Costa Mesa, Calif., Sept. 29, 2009 — Experian®, a global information services provider, today announced that its Tallyman™ next generation collections management system is now available in the North American market. The Tallyman system is tailor-made for today’s rapidly changing economic environment and allows users to manage their collections processes more efficiently. Tallyman reduces operational costs over traditional legacy systems while improving cash flow.
Tallyman users can expect cash collection metric improvements of up to 70 percent with operational cost reductions reaching 40 percent. In addition to maximizing collections recovery, Tallyman streamlines the internal process and minimizes the need for manual intervention. Additionally, the system provides real-time feedback on collections team performance, resources and overall strategy effectiveness.
“Every stage of the customer lifecycle must be managed efficiently in today’s economic environment, none more so than the recovery or collections stage,” said Gary Kearns, Experian president of Decision Analytics. “In real-time Tallyman will segment and identify those accounts with the highest return potential, allowing the user to intelligently allocate resources and improve cash flow to the bottom line.”
Tallyman promotes a more strategic approach to collections than existing legacy systems. Initially offered in the UK and Europe, this next-generation collections work stream management system operates with real-time decisioning and enhanced user flexibility to accommodate the changing customer environment and operational business needs. The result is better segmentation of the customer base in order to focus resources on the most profitable opportunities.
The Tallyman service complements the broad Collections suite of products offered by Experian. The products and services operate independently or bundled and are designed to create efficiencies in both processes and resources.
Experian’s Decision Analytics business combines data intelligence, analytics, software and consulting to provide credit risk, identity theft and fraud solutions that can help clients increase profitability and improve performance. Its enterprise-wide decisioning capabilities enable clients to manage and optimize risk; prevent, detect and reduce fraud; meet regulatory obligations; and gain operational efficiencies. Trusted by leading players worldwide, Experian’s Decision Analytics business provides the intelligence to make accurate and informed decisions to help clients better manage their customer relationships.
Experian is the leading global information services company, providing data and analytical tools to clients in more than 65 countries. The company helps businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. Experian also helps individuals to check their credit report and credit score and protect against identity theft.
Experian plc is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. Total revenue for the year ended March 31, 2009, was $3.9 billion. Experian employs approximately 15,000 people in 40 countries and has its corporate headquarters in Dublin, Ireland, with operational headquarters in Nottingham, UK; Costa Mesa, California; and São Paulo, Brazil.
For more information, visit http://www.experianplc.com.
Experian Public Relations
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