Investing In Communities
We contribute funding, products and expertise to benefit the communities where we operate.
We work together with NGO partners, influencers and Experian volunteers to deliver programmes designed to reach and resonate with specific communities. Experian colleagues get involved by volunteering their time and skills.
Much of our support is channelled through our United for Financial Health programme that empowers communities to improve financial health through financial education.
Our Student Brand Ambassador programme in the UK is designed to help university students manage their money and navigate financial pressures as rents and other living costs continue to rise.
It makes financial education relevant and engaging through peer-to-peer support from student ambassadors, social-first content and real-world experiences.
The first 12 student ambassadors – from three universities in Manchester – are trained to provide guidance, including directing their peers to Experian’s free online Money Modules and credit education tools.
Over 75 students took part in the launch event and the initial campaign reached over 180,000 students through social media.
Our Impulsiona programmes offer support for small businesses in Brazil.
Financial health workshops and mentoring from Experian volunteers help entrepreneurs reduce their debts, build their businesses and create more jobs.
Our programme for start-ups provides mentoring, training, access to Experian solutions and grants to develop socially impactful products.
We also offer programmes specifically to improve the financial health of small businesses in urban areas, and to help rural producers thrive through sustainable agriculture and professional business practices.
Our Impulsiona programmes supported over 160 small businesses in FY26.
Through Operation HOPE, we fund financial literacy training and one-to-one financial coaching for members of the armed forces and veterans in the USA.
One veteran came to Operation HOPE with just US$5 in savings and no credit score. After two years of coaching, she built up savings of US$21,000 and achieved a credit score classed as good.
Another was ‘not scored’ and struggling to pay rent in a second floor apartment where his health issues made the stairs difficult. Coaching has helped him build up his credit score and savings enough to buy his own single storey home.
In FY26, we supported Operation HOPE coaching for 60 veterans, members of the armed forces, and their immediate family members, and workshops for over 140.
In partnership with Money Ready, we’re running workshops to help vulnerable adults gain the knowledge and confidence they need to make informed financial decisions during key life transitions.
The focus is on those from disadvantaged backgrounds, including care leavers, young parents, refugees and young people not in education, employment or training.
We’re also working with local community organisations to provide tailored content and support, such as support for young parents via a community crèche.
In FY26, 540 people joined 76 in-person workshops and we reached 1,500 via a Money Ready LIVE online session.
Our IncludiMi (‘include me’) programme aims to improve financial literacy among young people in Italy and Turkey through a gamified learning approach that makes financial concepts accessible and engaging.
The programme helps young people develop lasting skills for managing money through expert-led training and an app that simulates a year of personal budget management, including expenses, savings and unexpected events.
We’re working with the National Literacy Trust and grassroots sports organisations to improve literacy and financial capability among young people in the UK through the Words that Count campaign.
960 young people took part in practical financial education sessions we ran with the National Literacy Trust during the 2024/25 academic year. The accompanying Words That Count digital campaign made 8.7 million connections.
We also donated 1,250 books to schools to celebrate the new 0–1250 Experian credit score.
We partner with Grameen America to empower underserved entrepreneurs in the USA.
Grameen provides entrepreneurs with access to affordable capital to build their businesses, strengthen their communities and drive lasting economic change.
Grameen America provides access to affordable business capital by offering small first-time loans. Participating entrepreneurs receive financial education and peer support. We partner with Grameen to incorporate its members’ weekly loan repayments into our credit bureau to help them strengthen their credit history.
We also provide funding to support Grameen’s grants and financial education for entrepreneurs.
We partner with the Srujna Charitable Trust in India to deliver financial education to women affected by poverty through sessions run by women for women.
This year, 117 women trained through our partnership with the Srujna Charitable Trust provided a further 2,800 financial literacy sessions for 58,000 women in communities where 76% of women have limited of no knowledge of financial management.
The partnership aims to help those affected by poverty to improve their quality of life by saving money for their children’s education, their retirement and unplanned events such as sudden hospitalisations.
Our B.A.L.L. for Life™ (Be A Legacy Leader) programme aims to set young people up for successful financial journeys throughout their lives. It builds understanding of banking, credit and investing through gamified credit trivia, self-paced training modules, tools and interactive live experiences.
Students at US colleges and universities compete in our annual #IYKYK (If You Know, You Know) competition by pitching their ideas for solutions to improve financial health.
Link to https://www.experian.com/diversity/ball-for-life
Our Legacy League Game ShowTM events provide live, high-energy financial empowerment experiences at US colleges and universities with influencer hosts, DJs and students going head-to-head on fun challenges that build credit knowledge.
In Chile, we run workshops on finance and entrepreneurial skills for high school students, including mentoring sessions and an annual challenge to come up with business ideas that meet social needs – run in partnership with Comeduc.
B.A.L.L. for Life reached 115,000 young people in FY26.