Experian Health will provide free access to a list of payer policy alerts related to COVID-19 and telehealth

List will initially include the more than 1,140 number alerts already sent by payers and will be continually updated as more are provided

Nashville, Tenn., April 9, 2020 — Experian® Health today made available a free comprehensive list of COVID-19 and telehealth payer policy alerts for United States hospitals, medical groups, pharmacies and specialty healthcare service organizations. Experian Health is a leading provider of revenue cycle management products that address claims management, payer contract management and patient collections. 

Payer policy alerts are provided by commercial, Medicare and Medicaid payers and summarize changes to medical coverage policies from those organizations. Staying up to date with rapidly changing payer reimbursement, coverage and medical coding policies will help providers avoid payment delays and costly re-work. At the time of this writing, Experian Health has distributed 1,140 Experian Health payer alerts related to COVID-19 and telemedicine policy changes.

Hospitals and healthcare organizations can register here to access the list.

“Providers and payers are working nonstop adapting their systems to the many and immediate challenges created by COVID-19,” said Jennifer Schulz, group president at Experian Health. “The sheer volume of alerts reflects the level of change and innovation required to address a crisis of this magnitude. Many providers are relying much more on remote scheduling and telehealth tools to protect patients and staff and create order out of chaos. Experian Health believes offering a central, comprehensive policy alert list at no cost to all relevant organizations will simplify a time-consuming task, helping providers stay on top of information critical to their operations while they confront this crisis head on.” 

This public service to the healthcare community will continue to be updated and remain free as long as alerts related to the COVID-19 pandemic continue to be distributed. 

About Experian Health

At Experian Health, we collaborate with more than 3,200 hospitals and 10,000 other healthcare organizations representing 500,000 plus providers — almost 60 percent of the market — to provide data-driven platforms to empower our clients to make smarter business decisions, boast a better bottom line and foster stronger patient relationships. Our industry-leading solutions include revenue cycle management, identity management, patient engagement and care management.

Part of Experian, the world’s leading information services company, our Experian Health business is known for patient access heritage, advanced data insights and patent-pending Touchless Workflow™ to help providers, labs, pharmacies and other risk-bearing entities power opportunities in today’s consumer-driven healthcare environment.

Experian has 17,200 people operating across 44 countries, and every day we’re investing in new technologies, talented people and innovation to help our clients maximize every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

For more information about Experian Health, visit http://www.experianhealth.com. Learn more about Experian at www.experianplc.com or visit our global content hub at our global news blog for the latest news and insights from the Group.