Experian’s new online dispute center helps consumers correct issues with their credit reports easily and conveniently

Consumers are now empowered to help maintain the accuracy of their data, optimize their credit health, prevent identity fraud and avoid costly credit repair fees

Costa Mesa, Calif., March 22, 2018 — For consumers in today’s digital world, data accuracy and protection are top of mind. The newly enhanced Experian dispute center is a powerful, convenient and easy-to-use tool designed to help consumers dispute, and ultimately correct, any misinformation on their Experian credit reports.

Some consumers opt to pay credit repair companies to submit requested corrections on their behalf. The Experian dispute center helps consumers avoid that scenario by providing access — via a computer or smart device — to an online portal where they can quickly discover inaccurate information on their Experian credit report, dispute it and request its removal, at no cost. Disputing possible inaccuracies through Experian also keeps consumers engaged in the process, rather than relying on third parties that sometimes promise results they can’t deliver, such as drastically improving credit scores.

“We believe everyone deserves access to quality credit,” said Alex Lintner, president, Experian Consumer Information Services. “We’re constantly innovating to empower consumers with greater control over the accuracy of their data. The Experian dispute center is a great example of this. It allows anyone with internet access and an Experian credit file to quickly identify misinformation or suspicious activity and initiate the corrective measures needed to maintain their credit health.”

Using the Experian dispute center (http://www.experian.com/disputes), consumers can:

  • Get their Experian credit report
  • Follow contextual links designed to help them better understand and access various sections of their report
  • Upload photos of supporting materials directly from their smartphone
  • Receive timely alerts updating them on the current status of their active disputes
  • Sort and view the accounts listed on their credit report by alphabetical order, date opened or status, and filter by categories such as collections or installment loans

“Consumers can access their free online Experian credit report* from the Experian dispute center and select items to dispute right from the same screen,” said Michelle Felice-Steele, senior director of Product Management at Experian. “These are some of the enhancements we’ve made in response to consumer feedback, and we’ll continue to improve and collaborate with consumers as they pursue their financial goals.”

To obtain a free Experian credit report and submit a dispute, visit http://www.experian.com/disputes.

For more information about the dispute process, read the frequently asked questions at http://www.experian.com/blogs/ask-experian/credit-education/faqs/disputes-faqs.

About Experian 
Experian® is the world’s leading global information services company. During life’s big moments — from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have more than 16,000 people operating across 37 countries and every day we’re investing in new technologies, talented people and innovation to help all our clients maximize every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index. 

Learn more at www.experianplc.com or visit our global content hub at our global news blog for the latest news and insights from the Group.
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