Experian Health’s Patient Access and Orders Management suites enable labs to increase productivity and maximize reimbursement

Franklin, Tenn., Feb. 17, 2015 — Experian Health today announced that its industry-leading Patient Access and Orders Management products and services are now available to independent laboratories across the nation. Both offerings help the sector solve Revenue Cycle Management and Clinical Data Exchange challenges better and prepare for Meaningful Use Computerized Physician Order Entry (CPOE) Stages 2 and 3.

“Independent laboratories routinely face the challenge of providing services that are never paid or that are paid only after extremely long delays,” said Scott Bagwell, president of Experian Health and Passport. “In order to overcome this challenge successfully and meet current regulatory requirements, independent laboratories need solutions included in our Patient Access and Orders Management suites that can provide them with information to take action, maximize reimbursements and increase productivity.”

Experian Health’s Orders Management suite of solutions directly send and track outpatient orders with connected facilities and enable physicians to receive the results electronically. To accomplish this, Experian Health uses its vast data repository of patient and payer data so that orders can be checked for insurance eligibility, address verification, payment estimates, prior authorizations and medical necessity compliance, in addition to providing market-specific data analytics. These types of services help change the way labs communicate with healthcare providers and patients, how they deliver services, educate their workforce, market themselves and track clinical information.

The Patient Access suite of products and services help automate revenue cycle workflows intelligently and clear patients financially. This approach enables laboratories and other health organizations to centralize operations, where appropriate, and focus resource efforts only on those exceptions that need attention. The resulting benefit is significant in that it optimizes payment certainty across all patients while enabling healthcare providers to manage all orders, scheduling, registration and financial clearance through a single business partner. Additionally, Experian Health has been awarded the 2014 Best in KLAS award for Patient Access. This is the fourth straight year that Experian Health has received the highest ranking in the patient-access category, with three years as the category leader in patient access — eligibility checking and now Best in KLAS this year in the broader Patient Access category.

For more information on Experian Health and Passport’s Revenue Cycle Management and Clinical Data Exchange solutions or its other advanced products and services, visit http://www.experian.com/health.

Roslyn Whitehurst
Experian Public Relations
1 714 830 5578
Twitter: @RozWhitehurst

About Experian Health and Passport
Experian Health and Passport provide a single solution for the healthcare industry that redefines revenue cycle efficiency and effectiveness. More than 2,800 hospitals and 10,000 other healthcare organizations representing more than 100,000 providers nationwide rely on the company’s best-in-class technology through every facet of the revenue cycle — including orders and scheduling, patient access, claims and contract management, patient engagement, patient collections optimization and population health management. From initial patient access to actionable, real-time data and analytics, the eCare NEXT® platform combines Touchless Processing™ and an exception-based workflow to help healthcare organizations achieve payment certainty by automating workflow, optimizing payments from patients and payers, creating business intelligence and mitigating risk. For more information on the Experian Health and Passport suite of products and services, visit http://www.experian.com/health and http://www.passporthealth.com.

About Experian
We are the leading global information services company, providing data and analytical tools to our clients around the world. We help businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. We also help people to check their credit report and credit score, and protect against identity theft. In 2014, we were named by Forbes magazine as one of the “World’s Most Innovative Companies.”

We employ approximately 16,000 people in 39 countries and our corporate headquarters are in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.

Experian plc is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. Total revenue for the year ended March 31, 2014, was US$4.8 billion.

To find out more about our company, please visit http://www.experianplc.com or watch our documentary, “Inside Experian.”

Experian and the Experian marks used herein are trademarks or registered trademarks of Experian Information Solutions, Inc. Other product and company names mentioned herein are the property of their respective owners.