UK to spend 45 million hours shopping online over Christmas

UK to spend 45 million hours shopping online over Christmas Eve, Christmas Day and Boxing Day

Expected to reach over 3 billion visits to retail sites throughout December

London, 23 December 2013 - Experian, the global information services company, has today announced online shopping predictions for this year’s festive period, anticipating 45 million hours to be spent shopping online over Christmas Eve, Christmas Day and Boxing Day. So far December 2013 is already a record breaking month for online retail and using data from Experian Hitwise, the online competitive intelligence tool, UK internet users are predicted to smash last year’s records for visits across the three key Christmas days.

Christmas Eve will see the largest increase with 105 million visits expected, up 22 per cent compared to the same day last year. Christmas Day and Boxing Day will also see increases of 9 per cent and 5 per cent respectively year-on-year.

Additional data points include:

UK consumers to make 117 million visits to retail websites on Christmas Day and 118 million visits on Boxing Day

The UK is on course to make over 3 billion visits to retail websites in December 2013, the first time this will ever have happened in a single month

December has already been a record-breaking month so far with Cyber Monday (2 December 2013) and Middle Cyber Monday (9 December 2013) reaching 115 million and 120 million online retail visits respectively.

James Murray, Digital Insight Manager for Experian Marketing Services commented:  

“Christmas 2013 has consistently outperformed 2012 on virtually every single shopping day this December, with online visits from Christmas Eve through to Boxing Day up from last year, a record breaking Cyber Monday and the emergence of the even busier Middle Cyber Monday. Shopping habits are changing, with Christmas Day becoming a significant shopping day during the period. As a result, we anticipate a more sustained shopping pattern during this period, moving away from the traditional peaks and troughs usually evident during holiday season.”

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Stephanie Dobson

Head of PR, Experian Marketing Services

0115 9922515 / 07966 847821


Laura Jameson

Ruder Finn

0207 438 3070


About Experian

Experian is the leading global information services company, providing data and analytical tools to clients around the world. The Group helps businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. Experian also helps individuals to check their credit report and credit score, and protect against identity theft.

Experian plc is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. Total revenue for the year ended 31 March 2013 was US$4.7 billion. Experian employs approximately 17,000 people in 40 countries and has its corporate headquarters in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.

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About Experian Marketing Services
Experian Marketing Services is a global provider of integrated consumer insight, data quality and cross-channel marketing. We help organisations from around the world intelligently interact with today’s dynamic, empowered and hyper connected customers. By coordinating seamless interactions across all marketing channels, marketers are able to plan and execute superior brand experiences that deepen customer loyalty, strengthen brand advocacy and maximise profits.

For more information, visit