Arrow Global extends relationship with Experian
Nottingham, UK, 9th December – Experian, the global information services company, today announced that Arrow Global, a leading provider of debt purchase and receivables management solutions, has extended its long-term contract with Experian for the provision of specialist data and analytical services in the UK and Ireland.
Experian will continue to provide Arrow Global with data and analytical services until 2018. These services enable Arrow Global to more efficiently manage accounts, better understand specific circumstances of individual customers and to determine the recovery strategies across its diverse services book whilst ensuring customers are treated sensitively throughout the lifecycle.
Simon Waller, Head of Collections and Customer Management at Experian, commented: “This is an important partnership for Experian and we look forward to providing Arrow Global with data and analytical services for many years to come. Having a crystal clear view of individual customers through comprehensive data is becoming more important than ever for those who operate within the debt collection industry. The extension of this contract means Arrow Global will have access to a wide range of data, helping it better understand the debt portfolios it manages.”
Zach Lewy, Founder and Executive Director of Arrow Global, commented: “We are delighted to be extending this partnership with Experian, which has proved hugely successful over the last 18 months. It is vital we use the most robust data and analytical tools in order to more effectively recover debt for our customers. Continuing work with Experian will ensure we are able to provide the most efficient service for the debt portfolios we manage which includes more than £6 billion of receivables across over 3 million customers in a range of sectors.”
Experian is the leading global information services company, providing data and analytical tools to clients in more than 80 countries. The company helps businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. Experian also helps individuals to check their credit report and credit score, and protect against identity theft.
Experian plc is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. Total revenue for the year ended 31 March 2011 was US$4.2 billion. Experian employs approximately 15,000 people in 41 countries and has its corporate headquarters in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.
For more information, visit http://www.experianplc.com .