Experian, the global information services company, today announced that Joy Griffiths has been appointed as Global Managing Director of its Decision Analytics business. Prior to her appointment, Joy was Managing Director, LloydsTSB and Bank of Scotland Community Banks.
Joy will report to Chris Callero, President and Chief Operating Officer of Experian. Starting in her new position on 11 April 2011, she will be responsible for the overall strategic direction and market focus for Decision Analytics which has clients in more than 60 countries and offices in more than 30. Leveraging Experian’s credit and marketing information, as well as other data sources, Decision Analytics provides clients with expert consulting, analytical tools and software to convert data into valuable business decisions – from managing loan portfolios and standardising lending operations, through to preventing fraud.
Joy possesses strong strategic and operational experience having held numerous executive positions in the retail banking sector over the last two decades. In 2007, she joined LloydsTSB as Chief Operating Officer for its mortgage business, which also saw her appointment as Chairman and CEO for Cheltenham & Gloucester plc. Following the company’s acquisition of HBoS to form Lloyds Banking Group, Joy was appointed Managing Director of LloydsTSB and Bank of Scotland Community Banks. In this most recent position, she was responsible for 2,200 retail branches, a national mortgage and bancassurance salesforce and 25,000 employees.
Prior to LloydsTSB, Joy was an Executive Vice President at Wells Fargo Home Mortgage (WFHM) in the USA where, as a member of its executive management team, she played an instrumental role in the subsidiary’s rapid multi-billion dollar growth. Before joining WFHM, Joy spent over a decade at Westpac Banking Corporation in Australia where she held a variety of senior management positions.
Chris Callero, President and Chief Operating Office of Experian, said:
“Joy’s appointment as Global Managing Director underlines our ambition to accelerate the growth of our Decision Analytics business globally. The combination of her executive leadership skills and exceptional operational management track-record in the retail banking sector will further sharpen our focus on driving innovation for our clients worldwide.”
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Experian is the leading global information services company, providing data and analytical tools to clients in more than 90 countries. The company helps businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. Experian also helps individuals to check their credit report and credit score, and protect against identity theft.
Experian plc is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. Total revenue for the year ended 31 March 2010 was $3.9 billion. Experian employs approximately 15,000 people in 40 countries and has its corporate headquarters in Dublin, Ireland, with operational headquarters in Nottingham, UK; Costa Mesa, California; and São Paulo, Brazil.
For more information, visit www.experianplc.com