Experian QAS releases latest research report: Contact Data Quality Modernization for Government Agencies
Agencies rely on manual processes to clean data, but inaccuracies still persist
Boston, Mass., Nov. 30, 2010 — Experian® QAS®, a leading provider of address verification software and services, today announced the release of Contact Data Quality Modernization for Government Agencies, a new report outlining current data quality practices and perspectives along with tips for adding data verification into government modernization efforts.
According to the report, while 98 percent of state and local government agencies view data management as an essential issue, most still are using manual processes to ensure contact data accuracy. The most common data errors reported were missing or incomplete contact data, followed by outdated information and duplicate data.
“Government agencies as a whole are going through extensive IT modernization, allowing them to operate more efficiently and provide better constituent service,” said Thomas Schutz, senior vice president and general manager of Experian QAS. “It is important for contact data quality to be included in this initiative. Without it, agencies are unable to provide necessary services and end up wasting valuable resources.”
The report also cites the following as the main reasons government agencies maintain contact records: to increase efficiency, save costs and enhance constituent satisfaction.
To obtain a copy of Experian QAS’ Contact Data Quality Modernization for Government Agencies, visit http://www.qas.com/register/1011/experian-qas-government-data-quality-survey/contact-form.htm?tid=2512.
Experian QAS Public Relations
1 617 385 6700
About Experian QAS
Experian QAS is an address data quality software pioneer. The company’s products capture, validate, cleanse, standardize and enrich customer contact information. Established in 1990 with offices throughout the United States, Europe and Asia Pacific, Experian QAS provides data validation software and services to more than 10,000 customers worldwide in retail, education, health care, insurance, finance, government and other sectors. For more information, visit http://www.qas.com.
About Experian Marketing Services
Experian Marketing Services delivers best-in-breed data, analytics and platforms into multiple regions around the globe. It is focused on helping marketers more effectively target and engage their best customers through email, digital advertising, customer data management, customer and competitive insight, data enrichment and list rental, modeling and analytics, and strategic consulting. Through these capabilities, Experian Marketing Services enables organizations to encourage brand advocacy, create measurable return on investment and significantly improve the lifetime value of their customers.
Experian is the leading global information services company, providing data and analytical tools to clients in more than 90 countries. The company helps businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. Experian also helps individuals to check their credit report and credit score and protect against identity theft.
Experian plc is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. Total revenue for the year ended March 31, 2010, was $3.9 billion. Experian employs approximately 15,000 people in 40 countries and has its corporate headquarters in Dublin, Ireland, with operational headquarters in Nottingham, UK; Costa Mesa, California; and São Paulo, Brazil.
For more information, visit http://www.experianplc.com.
Experian and the Experian marks used herein are service marks or registered trademarks of Experian Information Solutions, Inc. Other product and company names mentioned herein are the property of their respective owners.