Business Collections Suite<sup>SM</sup> helps organizations reduce bad debt and enhance customer relationships

Experian Launches New Product Suite to Improve B2B Collection Efforts

Business Collections SuiteSM helps organizations reduce bad debt and enhance customer relationships

Costa Mesa, Calif., May 17, 2010 Experian®, the global information services company, today announced the launch of a new product suite for improving collections in the business-to-business marketplace. Business Collections SuiteSM helps organizations with commercial accounts better understand their customers’ payment behavior and provides them with actionable intelligence to help reduce potential losses.

“In today’s economy, business-to-business lenders and suppliers are focusing more of their efforts on delinquent payment customers and debt collection,” said Allen Anderson, president, Experian’s Business Information Services. “We designed Business Collections Suite as a low-cost way to provide our clients with the resources they need to improve customer relationships and reduce bad debt.”

Debtor contact information for businesses can be difficult to locate. In fact, an Experian study found that as many as 20 percent of the addresses creditors have for debtors are incorrect. With Business Collections Suite, organizations can perform detailed research using Experian’s rich BizSourceSM database of commercial accounts to find alternate contact information and gain actionable insights into their payment behavior. The new product suite also provides clients with a simple way to examine the credit history of their delinquent customers in order to set an appropriate course of action for debt recovery.

Business Collections Suite allows users to set up and manage letter campaigns to promote payment by debtors easily. From identifying delinquent accounts to mailing notices, the service notifies commercial customers of their current debt obligations and the effect those obligations will have on their business credit. The system also helps with campaign management by providing tracking and confirmation that the letters were delivered to their intended destinations.

To learn more about Experian’s Business Collections Suite or its other advanced business-to-business products, visit or call 1 800 509 1221.

About Experian’s Business Information Services
Experian’s Business Information Services partners with organizations to establish and strengthen customer relationships, enabling them to mitigate risk and improve profitability. The company’s business database provides comprehensive, third-party-verified information on U.S. companies of all sizes, with the industry’s most extensive data on the broad spectrum of small and midsize businesses. By leveraging state-of-the-art technology and superior data compilation techniques, Experian is able to provide market-leading tools that assist clients in processing new applications, managing customer relationships and collecting on delinquent accounts. For more information about Experian’s advanced business-to-business products and services, visit or call 1 800 520 1221.

About Experian
Experian is the leading global information services company, providing data and analytical tools to clients in more than 65 countries. The company helps businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. Experian also helps individuals to check their credit report and credit score and protect against identity theft.

Experian plc is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. Total revenue for the year ended March 31, 2009, was $3.9 billion. Experian employs approximately 15,000 people in 40 countries and has its corporate headquarters in Dublin, Ireland, with operational headquarters in Nottingham, UK; Costa Mesa, California; and São Paulo, Brazil.

For more information, visit

Experian and the marks used herein are service marks or registered trademarks of Experian Information Solutions, Inc. Other product and company names mentioned herein may be the trademarks of their respective owners.

Roslyn Whitehurst
Experian Public Relations
1 714 830 5578 Telephone Email