Experian appoints Head of Customer Management for UK and Ireland
Nottingham, UK, 19 April 2010 — Experian®, the global information services company, today announced the appointment of Nick Evans as Head of Customer Management for UK and Ireland. Nick joins Experian from HSBC, where he was Head of Credit Risk at its M&S Money business.
Nick will be responsible for leading the development of Experian’s customer management business across its credit risk and marketing propositions. His primary focus will be on driving the use of the company’s single customer view, customer retention and portfolio valuation propositions in the financial services, utilities and telecommunications sectors. In the UK, over 300 organisations across major market sectors already use one or more of Experian’s services to provide insight into their existing customers.
Charlotte Hogg, Managing Director of Experian, UK & Ireland, said:
“Experian’s innovative data and analytics, and deep understanding of the financial services, utilities and telecommunications industries provides organisations with compelling and actionable insight into their customers. By harnessing the wealth of information available to them, clients are well placed to manage risk and retention in their customer base and nurture more profitable relationships.”
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Experian is the leading global information services company, providing data and analytical tools to clients in more than 65 countries. The company helps businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. Experian also helps individuals to check their credit report and credit score, and protect against identity theft.
Experian plc is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. Total revenue for the year ended 31 March 2009 was $3.9 billion. Experian employs approximately 15,000 people in 40 countries and has its corporate headquarters in Dublin, Ireland, with operational headquarters in Nottingham, UK; Costa Mesa, California; and São Paulo, Brazil.
For more information, visit http://www.experianplc.com.