Bank Zachodni WBK S.A, one of the biggest Polish banks with assets in excess of PLN 25 billion, has confirmed that it has significantly increased the efficiency of fraud attempts’ detection thanks to implementation of Hunter, the fraud detection system from Experian, the global information services company. In addition to preventing losses, the automated system has significantly reduced the time to review suspicious cases.

BZ WBK Reduces Fraud Losses With Experian's Hunter System

Bank Zachodni WBK S.A, one of the biggest Polish banks with assets in excess of PLN 25 billion, has confirmed that it has significantly increased the efficiency of fraud attempts’ detection thanks to implementation of Hunter, the fraud detection system from Experian, the global information services company. In addition to preventing losses, the automated system has significantly reduced the time to review suspicious cases.

BZ WBK chose Hunter because it recognised the system could have a positive impact on the prevention of fraud without any negative impact on the credit granting process and its high standards of customer service. The automated Hunter system operates in real-time alongside the application processing system. It works by checking for inconsistencies in each application, identifying where an alias, false details are being used or impersonation is being attempted.

Each suspicious case is fully investigated by the bank's skilled team of analysts, aided by the Hunter tools which guide them through a consistent case review process. This has reduced the time required for review by 50% and enables a high standard of service for genuine customers. The system has also reduced the number of cases being passed for review by increasing the accuracy of the fraud detection.

Dariusz Polaczyk, Director of Fraud Prevention and Detection Department for Bank Zachodni WBK: “Hunter has met our expectations, exceeding our objectives of reduced fraud losses and operational efficiencies. We have been able to expand our fraud protection across all our sales channels, with an immediate impact and with the advantage of a rapid implementation.”

Michal Nowakiewicz, Business Development Manager for Poland for Experian’s Decision Analytics division, said: “BZ WBK shows that it is at the forefront of the fight against fraud in Poland and we are proud to be able to assist them. Experian is fully commited to providing solutions to the challenges faced by the financial services industry, protecting genuine customers and the industry from the threat of fraud as well as providing significant benefits to the organisation.”

For further information on the press release please contact:
Beatriz Sanjuan, Media Relations Experian Decision Analytics EMEA
Tel: +34 617 390 451
Email: beatriz.sanjuan@experian.com

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