Boston – July 28, 2008 – Experian QAS, which specializes in customer data quality software and services, announced today that the WORKFORCE West Virginia Division of Unemployment Compensation and the Agency for Workforce Innovation of Florida have selected Experian QAS address verification products to streamline claims processing and ensure the quality of claimant and employer contact data.
West Virginia and Florida join a growing list of state unemployment agencies using Experian QAS products to improve the quality of claimant and employer contact information. The Pennsylvania Department of Labor & Industry, Rhode Island Department of Labor and Training, Massachusetts Division of Unemployment Assistance, Ohio Department of Job & Family Services, Colorado Unemployment Insurance, and Alabama Department of Industrial Relations are already current Experian QAS customers.
QAS Pro and QAS Batch will be deployed at the WORKFORCE West Virginia Division of Unemployment Compensation. The agency will be using these tools to decrease staff time researching incorrect and incomplete addresses.
"The Contribution Accounting Section of West Virginia Unemployment Compensation Division purchased QAS software to work toward resolving problems with large amounts of returned mail caused by incorrect addresses provided by employers or by address changes,” said Michael Moore, director, Unemployment Compensation, West Virginia. “Failure to contact employers or establish correct addresses when setting up accounts creates unnecessary postage costs for our agency and complicates our efforts to maintain employer compliance. We believe that the QAS software will enable us to catch errors upfront and alleviate some of the problems we have encountered in the past."
The Agency for Workforce Innovation of Florida will use QAS Pro and QAS Pro Web to validate addresses that are captured internally by staff and externally through the agency’s website. The agency aims to streamline the claims process and prevent duplicate claims. “Experian QAS is pleased to add these service agencies to our government client list,” said Joel Curry, COO, Experian QAS. “Their decision to partner with Experian QAS demonstrates a commitment to modernizing operations and dedication to the accurate stewardship of constituent contact data and unemployment claims.”
About Experian QAS
Experian QAS is an address data quality software pioneer. The company's products capture, validate, cleanse, standardize and enrich customer contact information. Experian QAS provides solutions to more than 10,000 customers worldwide in retail, education, healthcare, insurance, finance, government and other sectors. The company was established 1990 and has offices throughout the U.S., Europe and Asia Pacific. For more information, visit http://www.qas.com
Experian plc is a global leader in providing information, analytical and marketing services to organizations and consumers to help manage the risk and reward of commercial and financial decisions.
Combining its unique information tools and deep understanding of individuals, markets and economies, Experian partners with organizations around the world to establish and strengthen customer relationships and provide their businesses with competitive advantage.
For consumers, Experian delivers critical information that enables them to make financial and purchasing decisions with greater control and confidence. Clients include organizations from financial services, retail and catalog, telecommunications, utilities, media, insurance, automotive, leisure, e-commerce, manufacturing, property and government sectors.
Experian plc is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. It has corporate headquarters in Dublin, Ireland, and operational headquarters in Costa Mesa, Calif., and Nottingham, UK. Experian employs approximately 15,500 people in 38 countries worldwide, supporting clients in more than 65 countries around the world. Continuing sales for the year ended March 31, 2008, were in excess of $4 billion.
For more information, visit Experian plc’s Web site on www.experiangroup.com.
“Experian” is a registered trademark in the EU and other countries and is owned by Experian Ltd. and/or its associated companies.
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