Business-to-Business (B2B)
We help businesses make the most of their data. Helping them make faster, smarter decisions while managing risk and compliance. Solving big problems and little ones. Enabling jobs to get done.
Helping businesses make faster, smarter decisions
73% of Group revenue is accounted for by Business-to-Business segment
Our ambition for our B2B business is to be the market leader for trusted insights and decision intelligence across our clients' customer lifecycle. We have successfully shifted our business to address new needs for data, fraud prevention, analytics and decisioning and we plan to extend further across our clients' customer management lifecycle, as well as deeper into new industries.
Offer seamless customer journeys
Automate and improve speed of processes and ease of use
Access new data sets and sophisticated analytics and software
Greater competitive advantage and reduced costs
Maximise value of their own data sets
Navigate uncertainty and survive industry transformation
Reduce fraud
Understand and manage risk effectively through recession
What we do
- We provide businesses with information to establish and developrelationships with their customers, grow their businesses over time and to manage risks so they can make better business decisions.
- We build and manage large and comprehensive databases.
- We collect, sort, aggregate and transform data from tens of thousands of sources, and through software and analytics use it to support real-time decision-making.
Our key clients
- Banks
- Automotive dealers
- Retailers
- Telecommunication companies
How do we generate revenue?
- Primarily transactional
- Some contribution from licence fees
Our key datasets
- Consumer credit history records
- Business credit history records
- US vehicle database
- Consumer marketing databases
- Online activity database
- National fraud database
What we do
- We draw on the depth and breadth of our databases and third-party information, including clients’ own data, to create and develop analytics, predictive tools, sophisticated software and platforms, increasingly through integrated platforms embedded in client workflows. These help businesses and organisations manage and automate large volumes of decisions and processes more effectively using the most advanced technology.
- Our services help our clients improve the consistency and quality of their business decisions in areas including credit risk, fraud prevention, identity management, customer service and engagement, account processing, and account management.
- Our industry specialists and data scientists work with clients to help them find the best solutions for their needs, providing advanced data analysis, research and development.
Who do we support?
- Financial services
- Retail
- U.S. healthcare
- Telecommunications companies
- Utilities companies
- Insurance companies
- Fintech companies
How do we generate revenue?
- Software and system sales: consultancy and implementation fees, recurring licence fees, and transactional charges
- Analytics: a mix of consultancy and professional fees, as well as transactional revenues
Our key propositions
Ascend Platform (PowerCurve decisioning, CrossCore fraud prevention)
Business-to-Business revenue by region FY24
Regional revenue split US$m ₁ |
|||||
|
North America |
Latin America |
UK and Ireland |
EMEA and Asia Pacific |
Total |
Data |
2,231 |
669 |
423 |
312 |
3,635 |
Decisioning |
889 |
213 |
244 |
138 |
1,484 |
₁ Revenue from ongoing activities. |
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Experian Consumer Services
We help consumers take control of their credit to achieve their financial goals.
Helping businesses verify identity and combat fraud
Our services help organisations ensure transactions are legitimate.
Specialised verticals
We help organisations in specialised verticals harness data, analytics and software to make smarter choices.
Enabling businesses to find, understand and connect with audiences
We support businesses to target audiences with relevant messages and offers.