Our Approach

The biggest impact we can make in society comes from the heart of our business: our technology, data, insight and people. Through them, we help to create successful businesses, empower consumers, improve public services and – by working with the right partners – enable communities to develop their social and economic potential.

We believe that the well-being of society and the prosperity of our business are impossible to separate.

Our purpose is to help millions of people gain access to essential, everyday services by helping them make the most of their data. It sets the direction and ambition for our Sustainable Business programme.

Our global Sustainable Business strategy sets the framework for our CR activities across the business. The issues were determined through a materiality exercise. They are the areas we believe we can make the greatest impact and where we are best positioned to help, mainly focussing on financial education, identity and access to credit, and tackling debt.

Our Sustainable Business strategy ensures we are focused in the areas where we can create long-term shared value for all our stakeholders.

How we work

Our SVP, Global Corporate Responsibility & Shared Marketing, oversees our approach to corporate responsibility and reports to the Group Company Secretary. We have a corporate team who manage a global community investment fund and social innovation investments. The team works closely with our Sustainable Business co-ordinators and management champions around the world.

At every meeting of the Experian plc Board, our Chief Executive Officer reports on progress against our Sustainable Business strategy. The SVP, Global Corporate Responsibility & Shared Marketing reports in person to the Board at least once a year.