Franklin, Tenn., Jan. 28, 2016 — Experian Health, the healthcare industry leader for comprehensive patient payment and care experience products and services, today announced that its eCare NEXT® solution earned the highest score in the Patient Access category of the 2015/2016 Best in KLAS: Software & Services Report. The report is based on thousands of healthcare providers that KLAS interviews every year.
“We are greatly honored that our clients continue to hold our solutions in such high regard that we have been recognized consistently by KLAS year after year,” said Scott Bagwell, president of Experian Health. “We are committed to providing the tools, services and information our clients need to readily initiate innovative programs that improve financial performance, increase patient satisfaction and provide a competitive edge.”
Experian Health has received the highest rank in the Patient Access category five years in a row. Beginning in 2011, Experian Health was named category leader in Patient Access — Eligibility Checking. In 2014, this expanded with eCare NEXT being recognized as Best in KLAS in the broader Patient Access category.
“As healthcare continues to evolve, it is imperative that we seek innovation and constantly address the needs of a shifting market. The Best in KLAS and Category Leader winners are the ones making the greatest strides within their market segments. I congratulate each of you for your award,” said Adam Gale, CEO and president of KLAS. “KLAS is honored to work with talented healthcare providers who willingly share their experiences with us and make the Best in KLAS report possible. We also commend all the vendors who strive to improve their products and services in order to provide the best possible healthcare. It is truly a joint effort.”
eCare NEXT is an integrated workflow platform that incorporates Touchless Processing™ to automate revenue cycle workflows intelligently and clear patients financially. This approach enables healthcare organizations to centralize operations where appropriate and focus resource efforts only on those exceptions that need attention. The resulting benefit is significant in that it optimizes payment certainty across all patients while enabling healthcare providers to manage all orders, scheduling, registration and financial clearance through a single business partner. eCare NEXT also supports population health management initiatives to help clients manage their patients’ entire course of care — from initial diagnosis through full recovery — streamlining workflow, identifying and managing specialty members at the point of service, and reducing readmissions. For more information about eCare NEXT, visit http://www.experian.com/healthcare/automated-touchless-workflow.html.
Experian Public Relations
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KLAS is a research and insights firm on a global mission to improve healthcare delivery by amplifying the provider’s voice. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software, services and medical equipment to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Follow KLAS on Twitter at http://www.twitter.com/klasresearch/.
About Experian Health
Experian Health provides a single solution for the healthcare industry that redefines revenue cycle efficiency and effectiveness. More than 3,040 hospitals and 10,000 other healthcare organizations representing more than 100,000 providers nationwide rely on the company’s best-in-class technology through every facet of operations — including revenue cycle management, identity management, patient engagement and population wellness. From front-end patient access to back-end claims and collections, all coupled with actionable, real-time data and analytics, our platform combines Touchless Processing and an exception-based workflow to help healthcare organizations achieve payment and care certainty for every patient by automating processes, optimizing payments from patients and payers, creating business intelligence and mitigating risk. For more information about the Experian Health suite of products and services, visit http://www.experian.com/health.
We are the leading global information services company, providing data and analytical tools to our clients around the world. We help businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making.
We also help people to check their credit report and credit score, and protect against identity theft. In 2015, we were named by Forbes magazine as one of the “World’s Most Innovative Companies.”
We employ approximately 17,000 people in 37 countries and our corporate headquarters are in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.
Experian plc is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. Total revenue for the year ended March 31, 2015, was US$4.8 billion.
Experian and the Experian marks used herein are trademarks or registered trademarks of Experian Information Solutions, Inc. Other product and company names mentioned herein are the property of their respective owners.