Boston, Mass., June 15, 2010 — Experian® QAS®, a leading provider of address verification software and services, and SugarCRM, the world’s leading provider of open source Customer Relationship Management (CRM) software, today announced the integration of Experian QAS address verification into the SugarCRM application.
QAS for SugarCRM verifies and standardizes prospect and customer addresses in real time. This accurate data allows for more effective communications, improved demographic profiling capabilities, and timely sales and marketing follow-up. Users also will recognize a significant reduction in returned mail and any associated operational costs.
“A physical mailing address can affect overall sales and marketing success, not just direct-mail deliveries,” said David Northridge, vice president of client retention, Experian QAS. “We are excited to work with SugarCRM and look forward to helping their clients achieve the benefits that accurate address data can bring.”
The new functionality maintains the existing SugarCRM address capture workflow. As new or updated addresses are submitted, the Experian QAS verification engine is invoked. This process either intuitively corrects the address or prompts the SugarCRM user for clarification.
“The integration of Experian QAS will save SugarCRM users time and money, in addition to increasing the return on their marketing and sales initiatives,” said Clint Oram, vice president of products and co-founder of SugarCRM. “Not only will Experian QAS help SugarCRM users eliminate costly shipping and mailing errors, but they also can become more strategic in routing leads as well as more exact in servicing prospects and customers while in the field.”
Experian QAS and SugarCRM are co-hosting a Webinar on Tuesday, June 29. Attendees will learn how to safeguard their CRM database from inaccurate and incomplete addresses. For more information and to register, visit http://www.qas.com/register/webinars/1006/5-tips/contact-form.htm?tid=2197.
Experian QAS Public Relations
1 617 385 6700 Telephone
SugarCRM is the world’s leading provider of open source customer relationship management (CRM) software. Over 6,000 customers and more than half a million users rely on SugarCRM to execute marketing programs, grow sales, retain customers and create custom business applications. Leading publications such as CRM Magazine, InfoWorld and eWeek praise SugarCRM for its ease-of-use, flexibility and open design. SugarCRM runs both on-premise and on the leading cloud computing platforms, including Amazon EC2, Microsoft Azure, Sugar On-Demand and Private Clouds, offering customers unparalleled choice and control of their data and deployments.
About Experian QAS
Experian QAS is an address data quality software pioneer. The company’s products capture, validate, cleanse, standardize and enrich customer contact information. Experian QAS provides data validation software and services to more than 10,000 customers worldwide in retail, education, health care, insurance, finance, government and other sectors. The company was established in 1990 and has offices throughout the United States, Europe and Asia Pacific. For more information, visit http://www.qas.com.
About Experian Marketing Services
Experian Marketing Services delivers best-in-breed data, analytics and platforms into multiple regions around the globe. It is focused on helping marketers more effectively target and engage their best customers through email, digital advertising, customer data management, customer and competitive insight, data enrichment and list rental, modeling and analytics, and strategic consulting. Through these capabilities, Experian Marketing Services enables organizations to encourage brand advocacy, create measurable return on investment and significantly improve the lifetime value of their customers.
Experian is the leading global information services company, providing data and analytical tools to clients in more than 90 countries. The company helps businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. Experian also helps individuals to check their credit report and credit score and protect against identity theft.
Experian plc is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. Total revenue for the year ended March 31, 2010, was $3.9 billion. Experian employs approximately 15,000 people in 40 countries and has its corporate headquarters in Dublin, Ireland, with operational headquarters in Nottingham, UK; Costa Mesa, California; and São Paulo, Brazil.
For more information, visit http://www.experianplc.com.
Experian and the Experian marks used herein are service marks or registered trademarks of Experian Information Solutions, Inc. Other product and company names mentioned herein are the property of their respective owners.
formation Solutions, Inc. Other product and company names mentioned herein may be the trademarks of their respective owners.