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Experian launches enhanced collections and recoveries management software
Nottingham, UK, 9 November 2009 – Experian®, the global information services company, today announced the launch of the latest version of Tallyman, the collections process management software which forms a core part of Experian’s strategic Debt Collection and Recovery Suite.
The latest version of Tallyman provides enhanced collections functionality to help the collection and recovery process perform even more effectively, by enabling companies to better manage customers and their actions.
Tallyman manages the end-to-end collections process by segmenting customers according to their risk of default to provide targeted management of appropriate contact strategies aimed at securing full payment of the outstanding debt. Using a high level of automation, the software helps reduce the cost of collection while ensuring that those in arrears are treated fairly and appropriately based on their circumstances.
Key benefits of the new version of Tallyman include:
Simon Waller, Head of Collections, Experian UK and Ireland, said: “In the current economic climate with increasing levels of delinquency, detecting and minimising risk and subsequently recovering debt is now a strategic boardroom issue. Tallyman enables organisations to collect more debt from more customers by managing and continually improving the collections process. The software enables collectors to target resource where it they can derive greatest value, automate many collections processes and use the most effective communications methods.
“The latest version of Tallyman will help minimise arrears and write-offs while retaining good customers through difficult times. With its rapid deployment and proven return on investment, combined with Experian’s comprehensive data assets it provides a unique and powerful collections solution for the marketplace.”
Experian is the leading global information services company, providing data and analytical tools to clients in more than 65 countries. The company helps businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. Experian also helps individuals to check their credit report and credit score, and protect against identity theft.
Experian plc is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. Total revenue for the year ended 31 March 2009 was $3.9 billion. Experian employs approximately 15,000 people in 40 countries and has its corporate headquarters in Dublin, Ireland, with operational headquarters in Nottingham, UK; Costa Mesa, California; and São Paulo, Brazil.
For more information, visit http://www.experianplc.com.