What we do
Through expertise in data, analytics and technology, we help businesses grow and prosper, and improve consumers’ financial lives.
The value we create continues to grow as we recognise the vast potential of data
As technology evolves, we have pursued a strategy to integrate data, advanced analytical and software capabilities to help businesses and to become an indispensable financial partner for consumers. Today Experian is a technology-focused, global data analytics and software company. The value we create for businesses and consumers continues to grow.
We have greatly expanded the industries we serve
In Business-to-Business, we have expanded our client base beyond financial institutions to encompass up to eleven industries, including healthcare providers, automotive, marketing and advertising and many more. Our heritage lies in helping clients acquire new customers, explore opportunities, set up accounts, and assist their customers in applying for services.
We also see exciting opportunities to extend into adjacent areas, helping clients to manage customer accounts, resolve issues, foster loyalty and engagement, or facilitate account closures.
We have also broadened our role to help consumers improve their financial lives
In Consumer Services, today we have over 180 million free memberships. We have built on our roots in credit and have expanded our role to help remove the complexity people face every day in their financial lives. For example, we have brought to market smarter solutions, through products like Experian Smart Money and platforms such as Insurance Marketplace. These initiatives help us to grow our membership base and establish deep connections with consumers to drive more frequent engagement and mutual benefit.
We continue to invest in our data and see increasing synergies emerging between our B2B and Consumer Services activities
We invest constantly to enhance the breadth, depth, and quality of our data assets wherever we operate. We do this organically, through partnership, minority investments and by acquiring new assets. Today, our role as the trusted custodian of consumer data further strengthens our database, enabling us to develop even more compelling propositions for our business clients as well as more personlised services for consumers.
We have significantly evolved and progressed beyond from our early days as a “credit bureau”
Experian’s history stretches back many years and we are proud of our roots as a pioneering credit bureau. Today, we are much more.