Skip to main content
Skip to main navigation
A A A Text size
Experian plc

Principal Activities

Experian’s activities are grouped into four global business lines.

Revenue by activity

Revenue by activity1

 Credit Services
 Decision Analytics
 Marketing Services
 Interactive

1Excludes discontinuing activities



Credit Services

Credit Services helps organisations to acquire new customers for credit, to predict and manage credit risk, and to reduce exposure to bad debt and fraud. We maintain very large, comprehensive databases that hold the credit application and repayment histories of millions of consumers and businesses. In total, we own 13 consumer credit bureaux and ten business credit bureaux around the world and have an interest in two additional consumer and two business credit bureaux. More

Decision Analytics

Decision Analytics enables organisations with large customer bases to manage and automate huge volumes of day-to-day decisions. Our clients include international banks, utility companies and public service providers, who rely on Experian’s predictive tools and sophisticated software to control decision-making at all points of contact with customers. More

Marketing Services

Marketing Services helps organisations to target and engage customers effectively, while delivering improved return on investment. Experian maintains extensive geographic, demographic and lifestyle data on consumers and businesses. This information is used in conjunction with advanced analytical systems to enable clients to understand their customers and execute relevant communications across a variety of channels. More

Interactive

Interactive enables consumers to manage and protect their personal credit files, as well as to make more informed online purchasing decisions. Experian provides credit reports directly to consumers, together with credit scores and tools for preventing identity theft. We also provide lead generation to businesses by connecting them with consumers over the internet. More

Useful Links

“We chose Experian CheetahMail because of the breadth and depth of the team’s experience, which will enable us to build more effective email campaigns and take our online business from strength to strength.”
Boden

 “The online channel is very different to our other channels - there is no human interaction between vendor and customer and it works 24/7, so our fraud prevention measures had to change to make sure the business was still protected. The use of Experian Decision Analytics products has helped reduce the online fraud by 88%, saving millions of pounds."
Orange