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Pulley will lead Experian in helping clients better identify their customers and manage fraud
Costa Mesa, Calif., Aug. 29, 2018 — Experian® today announced that Steve Pulley will join the company as executive vice president and general manager of Global Identity & Fraud Solutions. In his new role, Pulley will oversee Experian’s identity and fraud business — more than 300 fraud experts around the world working to protect people’s identities and fight fraud for businesses across multiple sectors, including financial services, telecommunications, retail/e commerce, insurance, government and healthcare. He also will lead continued expansion of Experian’s award-winning CrossCore® platform, the industry’s first open platform for fraud and identity services.
“Businesses everywhere are grappling with the challenges of how to identify customers with more ease and confidence,” said Steve Wagner, global managing director of Decision Analytics for Experian. “Steve is a great addition to the team, and I’m confident his leadership will help drive the business forward and allow us to help more companies better identify their customers, deliver a great customer experience and fight fraud.”
Most recently, Pulley was with Thomson Reuters, where he was a managing director in their Financial & Risk business unit responsible for setting strategy and driving transformation of all customer-facing propositions. In his previous role, he led the division providing data, analytics, software and managed services helping the world’s largest financial institutions, governments and corporates conduct “Know Your Customer” due diligence, enabling them to better understand with whom they do business. Prior to that, he held global responsibility for all of the firm’s partnerships.
“I’m thrilled to join Experian and manage its leading global identity and fraud solutions business,” said Pulley. “There couldn’t be a more important time than in today’s digital landscape to help companies be able to accurately identify and understand who their customers are, enabling them to fight and prevent fraud.”
According to recent research from Experian’s Global Fraud and Identity Report, businesses need to identify their customers better to help combat online fraud. In fact, 84 percent of businesses say the need for fraud risk mitigation could be reduced if they were certain about customers’ identity.
Experian was recently included as a Representative Vendor in Gartner’s 2018 Market Guide for Identity Proofing and Corroboration as one of only three vendors that met all the capabilities criteria recommend by Gartner. It also was cited as the most used vendor for identity verification based on a survey of global network security decision-makers in Forrester’s Top Trends Shaping Identity Verification (IDV) in 2018 report. Experian offers identity verification capabilities specifically designed to deliver comprehensive online fraud management that can be deployed quickly so companies can identify fraudsters better and stop fraud attacks before they happen. All our fraud and identity services are available through the Experian CrossCore platform.
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Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.
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