| Social | |
| Improving financial health | |
| Supporting UN Sustainable Development Goals - Targets | 1.4, 8.10, 9.3 |
| Number of people with profiles in Experian’s consumer information bureaux | 1.4bn |
| Number of free consumer memberships | 134m |
| Value of debt renegotiated by consumers through Experian's Limpa Nome in FY22 | US$5.9bn |
| Total people reached by our social innovation products since 2013 | 82m |
| Target to reach people through social innovation products by 2025 | 100m |
| Total people connected through our United for Financial Health education programme since October 2020 | 87m |
| Target to connect people through United for Financial Health by 2024 | 100m |
| Unbanked people who could benefit through alternative data sources and Experian technology platforms | 1.7bn |
| Treating data with respect | |
| Global Data Principles of security, accuracy, fairness, transparency and inclusion | Yes |
| Rigorous security controls based on ISO 27001 | Yes |
| Cyber Essentials Certification | Yes |
| Employees | |
| Glassdoor employee rating | 4.3 |
| Gender diversity targets set | Yes |
| Signatory of UN Women’s Empowerment Principles | Yes |
| Mandatory annual training for all employees: Code of Conduct, Security and data, and Anti-corruption | Yes |
| Employee engagement score | 78% |
| Certified as a Great Place to Work | 20 countries |
| Supply Chain | |
| A member of the Slave-Free Alliance | Yes |
| Suppliers must comply with our Supplier Code of Conduct, which is aligned with UN Universal Declaration of Human Rights | Yes |
| Supplier Diversity Programme | Yes |
| Environment | |
| Committed to becoming carbon neutral in our own operations by | 20301 |
| Science-based target for 2030 set | Yes |
| Scope 1 and 2 market-based emissions since 2019 | Reduced by 44% |
| Scope 3 emissions within science-based target, since 2019 | Increased by 2% |
| Carbon intensity (CO2e per US$1m of revenue) since 2019 | Reduced by 19% |
| Carbon emissions offset during the year | 40% |
| Electricity from renewable sources | 32% |
| CDP Climate Change score | B |
| CDP Supplier Engagement Rating | A |
| Governance | |
| Independent Board members, including independent Chair | 73% |
| Female Board members | 36% |
| Ethnically diverse Board members | 2 |
| Board meets Parker Review Committee recommendation on ethnic diversity | Yes |
| Independence of Audit, Remuneration and Nomination and Corporate Governance committees | 100% |
| Independent Chair and clear division of responsibilities between the Chair and CEO | Yes |
| Independent external evaluation of the Board’s performance, occurs every three years | Yes |
| Executive remuneration linked to Group performance | Yes |
| Voting rights for ordinary shareholders | Yes |
1 All references in this Annual Report to ‘carbon neutral in our own operations by 2030’ includes all Scope 1 and 2 emissions, plus within Scope 3 the categories of ‘Purchased Goods and Services’, ‘Business Travel’ and ‘Fuel-and-energy-related activities’ (which represent 83% of our baseline emissions in Scope 3). This is aligned with the emissions covered by our science-based target approved by the SBTi. Refer to pages 64-71 for further information.