Experian becomes first credit bureau in India to offer free credit scores on WhatsApp

- Quick, easy, and secure access to your Experian credit score - Monitor credit updates regularly and detect fraud in your credit profile

MUMBAI, 9 November 2022:   Experian India, one of the leading data analytics and decisioning companies, and the first credit bureau to be licensed in India under the Credit Information Companies (Regulation) Act, 2005 has announced a service that allows Indian consumers to check their credit score on WhatsApp for free – the first time any credit bureau in India is offering such a service. Consumers can now check their Experian credit reports regularly and monitor their credit portfolio easily.

The initiative introduces a quick, secure, and convenient way to access one’s Experian credit report anywhere, anytime. Consumers can check their Experian credit report, track any irregularities, detect fraud immediately and rebuild their credit score, enabling them to gain control of their credit profile. With India having the largest numbers of WhatsApp users in the world – at 487.5 million users – the WhatsApp messaging service is part-and-parcel of everyday life for Indian consumers. 

Neeraj Dhawan, Country Manager, Experian India, says: “This is a significant milestone in Experian's mission to use data for good. We want consumers to get easy access to credit information and build a stronger credit ecosystem in India. As the first credit bureau in India to offer such a service, it shows our commitment to driving financial inclusion in India. At Experian, we believe every consumer deserves access to fair and affordable credit. By being able to check their credit scores for free via WhatsApp, Indian consumers can access their credit information in real-time, helping them make informed credit decisions, instil good financial habits, and enjoy the benefits of maintaining a good credit score – empowering them to improve their financial health and transform their lives.”

Consumers can check their credit scores for free on WhatsApp by following a few simple steps:

  • Send ‘Hey’ to Experian India’s WhatsApp number +91-9920035444 or visit: https://wa.me/message/LBKHANJQNOUKF1
  • Share a few basic details, such as your name, e-mail ID, and phone number
  • Receive your Experian credit score via WhatsApp instantly
  • Request a password-protected copy of the Experian credit report which will be sent to your registered e-mail ID

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About Experian

Experian is the world’s leading global information services company. During life’s big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organisations to prevent identity fraud and crime.

We have 20,600 people operating across 43 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximise every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

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