Relations with Shareholders and Others

Relations with shareholders and others
Set out below are some of the ways in which the Company interacts with investors and others, and keeps abreast of their views:

Board – an investor relations and media report is circulated before every Board meeting. It contains a commentary on the investment community’s perception of the Group, media reports, share price performance and analysis.

Engagement with investors – in May 2018, the former Chairman of the Remuneration Committee wrote to our major shareholders and the main UK and US shareholder bodies, regarding proposed changes to the mechanics of the Group’s incentive plans, including the introduction of a two-year holding period for vested share awards. In the lead-up to the 2018 AGM, we held discussions with a number of these bodies.

Following the AGM, the Remuneration Committee Chairman, Mike Rogers, together with the Company Secretary and senior members of the Group’s reward team, met with some shareholders and governance advisory bodies to discuss any concerns. A series of constructive and useful face-to-face meetings were held and feedback was provided to the Remuneration Committee.

Taking into consideration the feedback received, Mike Rogers wrote in January 2019 to major shareholders and the main UK and US shareholder bodies, outlining proposed changes to the performance measures for bonus and long-term incentive plans, and a number of meetings were subsequently held.

Investors and analysts – the executive team runs an ongoing programme of dialogue and meetings with institutional investors and analysts, through which they discuss a wide range of issues including strategy, performance, management and governance, within the constraints of information already made public. Experian also engages with investors through industry conferences and by hosting events with members of the senior management team. The announcements of the annual and half-year results and trading updates provide opportunities for us to answer questions from analysts, covering a wide range of topics. This year, executive management attended conferences and investor meetings in Boston, Edinburgh, London, Montreal, New York, Paris, San Francisco and Toronto. An investor audit was held during the year. The results were reviewed by the Board and, overall, investors had positive perceptions of Experian.

Annual General Meeting – the AGM provides a valuable opportunity for the Board to communicate with shareholders and to meet them informally before the main business of the meeting. All directors attended the 2018 AGM, including the Audit, Remuneration, and Nomination and Corporate Governance Committee chairmen.

The 2019 AGM will take place on Wednesday 24 July 2019 in Dublin, Ireland. Shareholders are encouraged to attend and to use the opportunity to ask questions. However, if it is not practical for shareholders to attend, we encourage them to use proxy voting on the resolutions put forward, all of which (except for procedural resolutions) are taken by a poll. In 2018, voting levels at the AGM were 73% of the Company’s issued share capital, compared with 74% in 2017.

Private shareholders – the Company Secretary, Charles Brown, oversees communication with private shareholders, and ensures direct responses as appropriate in respect of any matters raised by shareholders. The Company issues a Shareholder Questions card each year, together with the AGM documentation. Charles ensures that the Company responds to shareholders directly, either at or following the meeting.

Website – our website is an important channel for communicating with shareholders. All material information reported to the regulatory news services is published there, together with copies of annual and half-year results announcements and trading updates.

Investor relations app – this contains information on our financial performance, together with reports, presentations and news of upcoming events.