Performance

Business as usual - embedding CR

Objective	Achievements
Further evolve understanding of CR across the Group and embed CR into decision making processes	Regional teams established in two new regions, with all regions now engaged Stakeholder engagement with clients, suppliers, employees, and key external agencies is taking place Progress continues on further building SEE risks into local risk registers

Focusing the community programme

Objective	Achievements
Ensure appropriate proposals are submitted by Dec 08 which resonate with the strategic focus and fully utilise the funds available	100% of central budget utilised All regions took up allocated funds Over 75% of central budget available for community projects spent on projects with a focus on financial education and entrepreneurship

Big Ideas - supporting social and environmental innovation

Objective	Achievements
Support the process of discussions at a regional level to promote the development of the ‘Big Ideas’ pipeline	Pipeline discussions held Two new projects were identified involving products from the UK’s public sector business

Six responsibility targets

We also set ourselves targets specific to our six responsibilities. The detail of the achievements is contained in the summary section of each responsibility and you can reach this by using the link in each heading in the table below.

Responsibility	Objective	Status
Data Protection	Further embed CR in data evaluation processes and record and report developments through the year	Achieved
Products and Services	Further embed CR in product development processes and ensure PR always considers consumer benefits	Achieved
Consumers	Create some global standards for reporting consumer satisfaction consistently	Partly achieved
Workplace	Gain the explicit endorsement of our HR leaders to the UN Global Compact	Partly achieved
Environment	Gather data from all major locations and put a system in place to gather data and report developments through the year	Achieved
Communities	Create a global standard Community Involvement policy. Increase levels of employee volunteering	Achieved