Events to support consumers with their financial awareness

In India, consumer awareness about credit bureaux and credit information reports is at a very nascent stage. However, credit information reports have become a very significant part of the loan approval process. Our Consumer Education events help empower consumers from various walks of life with facts about credit bureaux, credit reports, importance of using credit judiciously and benefits of maintaining credit discipline. This year we have conducted sessions across a number of locations in India and covered a total of 338 participants. We also partnered with the Money Life Foundation to conduct two separate one-day events in which consumers had an opportunity to receive their credit report and face-to-face advice on the same day. Advice videos have been produced that star our employees, acting as very convincing consumers with specific debt and social problems.