Our responsibility: Be a good employer to all, establishing a set of expected behaviours and values, aiming to ensure that everyone working for us is treated fairly and given the maximum opportunity to fulfil their potential, and ensuring that all our workplaces are safe and healthy.
Being a good employer is critical to Experian’s success and we invest over 40% of our revenue in attracting, developing and retaining the best people for our business.
Employees are drawn from as diverse a pool as possible and the ethnic profile broadly reflects that of the populations in which we operate. However, we’re not complacent; our business is developing a tool that can help us examine ethnic mix more closely and plan recruitment and development activity accordingly.
We have established several programmes to extend the gender diversity of our senior management team and you can read about our progress in the current CR report.
Investment in our people is important and our global leadership programme is helping our people lead within our matrix structure. Social awareness and being a good corporate citizen are important both for current employees and for attracting the best talent for the future, so we embed community involvement in our leadership development programmes.
Keeping as many good people as we can and providing a strong development path for them is something we’re prioritising. Seventy five percent of senior leadership appointments are now made from within the business and we report on this trend in our annual report and CR report.
As well as a clear path ahead for development, the people we employ need to believe in the way the Group is being managed and social and ethical issues are top of mind. ‘Doing it right’ is one of four behaviours expected and measured globally through a standard appraisal system.
Taking our people's feedback on how we're doing continues to be important to us. We run a global survey every 18 months using an accredited external organisation to deliver and analyse it for us. We publish results in our annual report and CR report and ensure we provide an insight to our employment policies and practices throughout the relevant performance section.