Performance and Recognition

We set targets related to our CR strategy and for each of our six key responsibilities. We have two KPIs that are included in our annual report, tracking our carbon footprint and our employee engagement.

Our performance section of the CR report and the Corporate Responsibility section of the annual report give you a full picture of our progress year on year.

	Dow Jones Global Sustainability Index Experian is included in both the DJSI World and DJSI Europe indices. Experian is ranked in the top 10% of companies when it comes to corporate sustainability on a global basis. Members are selected from a global universe of approximately 3,000 eligible corporations.
	BITC Big Tick Experian was awarded a new Big Tick and three re-accreditations at the UK BITC Awards for Excellence in 2011. The awards recognise and celebrate those companies which have shown innovation, creativity and a sustained commitment to corporate responsibility. Experian has been a member of BITC for over 15 years and has won 7 Big Ticks and 17 re-accreditations.
	Carbon Trust Standard The Carbon Trust is a UK mark of excellence awarded to companies in recognition of their work in measuring, managing and reducing their carbon emissions. Experian’s UK business was awarded the Carbon Trust Standard in October 2010 after reducing absolute carbon emissions over the previous three years.
	National Association of Consumer Agency Administrators Experian North America was recognised by the National Association of Consumer Agency Administrators with their award for Excellence in Consumer Education. NACAA members are front line public and private advocates who work with consumers to solve problems, prosecute offenders, advance legislation, and educate the public. NACAA currently represents more than 160 government agencies and 50 corporate consumer offices in the U.S. and abroad.
	São Paulo Government Award 2010 Inclusive Initiatives for Persons with Disabilities is an initiative that aims to recognise and highlight successful and innovative practices in social inclusion for people with disabilities. This year Serasa Experian was recognised for having run the Employability of Persons with Disabilities Programme for over ten years.
	Security Magazine Experian was recognised by Security Magazine as one of the top 500 North American security organisations in 2010. Security Magazine focuses on enterprise risk and security.
	CDP The Carbon Disclosure Project is an independent not-for-profit organisation holding the largest database of primary corporate climate change information in the world. The CDP index ranks Experian on its response to climate change. Experian’s performance has improved from 55% to 67% and graded as a ‘B’ putting Experian in the same range as a number of other leading companies.
	ISO14001 This is an internationally recognised environmental standard which provides general guidelines to deliver an effective Environmental Management System. Experian is certified to ISO14001 in its six main offices in the UK accounting for the environmental impact of 60% of the UK and Ireland’s office estate.
	Top Social Award – ADVB Serasa Experian won The ‘Top Social Award’ from The Brazilian Association of Sales and Marketing Managers (ADVB) in recognition of its financial education programme. The ADVB recognises organisations that have demonstrated vision regarding the importance of social development as a crucial growth factor in a society that not only seeks profit but also plays the role of a social agent.
	Best Company to Work For In 2010 Serasa Experian was voted as one of Brazil’s 100 best places to work by Editora Globo (Época Magazine) in partnership with The Great Place to Work Institute. The Institute produces ‘Best Companies to Work For’ lists, representing the best workplaces in 45 countries around the world. Companies are selected for the Best Workplaces lists primarily on the basis of their employees’ responses to a proprietary employee survey developed by the institute.
	PCI Standards Council Experian’s North American credit reporting services were awarded certification by the PCI Standards Council in recognition of meeting their rigorous standards for ensuring the confidentiality, availability, and integrity of credit card data.
	Mercy House Mercy House, one of Southern California’s premier advocates for the homeless, named Experian as 2010’s ‘Corporate Honouree’. Experian and Mercy House have enjoyed a long history and relationship together. Experian employees volunteer at Mercy House’s cold weather shelters, provide their clients with financial education classes, as well as support with financial and in-kind donations.