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Case Studies

Year Title

2011 Embedding a global culture of compliance

Embedding a global culture of compliance

Embedding a culture of compliance around the way we handle data, respect laws and industry guidelines with the highest standards of integrity is vital to the success and ongoing health of our business.

Our Compliance team plays an important role in ensuring best practice is adopted by all our employees across all our geographies and, importantly, by our sales teams.

Working closely with the sales teams in North America and UK and Ireland, the team developed a training package on compliance best practice, which will help sales people ensure everyone is aware of our data standards and their own responsibilities within the services they deliver directly to our clients.

Our communications on compliance have evolved across the globe too, a new Global compliance site can now be accessed by any employee across Experian’s intranet network. The site is a great informative tool for dealing with legal, compliance and government affairs issues relevant to our business.

A series of events and competitions were launched online globally in support of International Compliance and Ethics Awareness Week 2011, which had the theme "Make Excellence a Habit."
Within the UK, the compliance team partnered with some of our business leaders and held presentations to launch Experian’s new data protection training package, ‘adept’. Beverley Dewhirst, Head of Compliance commented ‘adept’ is key in helping us achieve high standards of data protection. It gives specific examples of what we all can do in our day-to-day roles to ensure that Experian is meeting our fundamental regulatory requirements."