Consumer Services
We help people to understand and take control of their credit so they can save money and achieve their financial goals and improve their financial lives.
Helping people thrive financially
27% of Group revenue is accounted for by Consumer Services
Wherever someone is on their financial journey, helping them to improve their financial health enables them to get fairer access to credit and the essentials they need to transform their lives — from having a home or building their business to paying for education and healthcare.
We help people and families access:
- Seamless financial services that help make their financial lives easier, simpler and quicker to navigate
- High-quality and accurate data to make more informed decisions
- A high level of data security and privacy assurance
- Protection from fraud and identity theft
Who do we support?
- Consumers
- Lenders
- Insurance providers
How do we generate revenue?
- Monthly subscription or one-off transaction fees
- Referral fees for credit products
- White-label partnerships
27%
of revenue accounted for by Consumer Services
178m
people globally on our free membership platform
US$8.9bn
consumer debt renegotiated in Brazil FY23
| Regional revenue split US$m ₁ | ||||
| North America | Latin America | UK and Ireland | Total | |
| 1,453 | 165 | 164 | 1,782 | |
| ₁ Revenue from ongoing activities. | ||||
Experian’s business-to-business services
We help businesses understand their customers, helping them make faster, smarter decisions.
Improving credit and lending
We make credit and lending simpler, faster and safer for consumers and businesses.
Empowering consumers to improve their financial lives
We help consumers access credit at affordable rates.
Helping businesses verify identity and combat fraud
We provide services to help organisations ensure transactions are legitimate.